It’s only one star Because since I’ve been there I’ve been injured several times Because I’ve had both types of catheters And ended up in the hospital several times They’re just not careful As a matter of fact I’m in the hospital right now because of them

This place is as good as a place like this can be. The clientele is difficult, and unfortunately as such, the employees have developed.really BAD attitudes. It doesn’t: seem as if anyone is in charge….at times this is really difficult and frustrating to deal with……there are a very few employees that try to be nice, but are far and few between…

Amazing staff especially fom the social work & case management team! Great partnership to have at Active Health Services!!!!!

Valerie was very helpful will come back just for her!!!

My experience riding the bus in the trolley has been I have bus drivers that have no idea what it means to be handicapped and it literally makes them insensitive to the needs of a handicapped individual it is leaving me frustrated 🥺🥴🤔

Our family is deeply grateful for the exceptional care and compassion that Israel Marquez has shown to our son and our family. Knowing that someone we love is in a skilled nursing facility is never easy, but Israel has consistently gone above and beyond to make us feel supported, informed, and confident that he is receiving the best possible care. His kindness, patience, and genuine concern are evident in every interaction. He always treats our son with dignity, respect, and compassion, and he always takes the time to listen to our questions and address our concerns with understanding and professionalism. His leadership and dedication create an environment where patients and families feel safe, valued, and cared for. It is clear that nursing is more than just a job for Israel Marquez—it is a calling. His commitment, empathy, and unwavering support have made a meaningful difference in our son’s life and in ours. We are incredibly thankful for everything he does each day and feel truly fortunate to have him as part of his care team. Thank you for your outstanding service, your compassionate heart, and for making such a positive impact on our family. You are deeply appreciated and deserve recognition for the remarkable care you provide. Sincerely Mrs. Truong and Family

I am a patient here just passing through. In the past 15 months I’ve been to 5 different Skilled Nursing Facilities. As a whole, this one has been the best. One problem, no one is allowed to enjoy the two, gated and eclosed, beautiful courtyards in the front. I spoke with the director and he told me that the back patio is for patients without visits to safely enjoy fresh air and the summer sun. I’m writing this because I just spent 10 minutes trying to hold the door open to this back patio helping a frustrated handicapped resident in a wheel chair who could not open nor could he get over the hump in the doorway. This leads me to believe that this back patio is a deterrent to keep residents from ever going outside. That passage way will not pass any legal A.D.A. standard or regulations. Can this be adjudicated or is going outside to far fetched?

The facility was clean and the patient was in good spirits. The staff was helpful

Every time I stop by here I just have to say the reception is is real nice with a smile on her face its nice to see it when having a ruff day thank you

This place is horrible. My grandpa passed way here around 2009-2010. Everyone we would come to visit, his teeth were not brushed in days, he hadn’t showered in days, & they failed to properly turn him over that he developed really huge bad bed sores on his back. What are these people getting payed for if they’re not doing their job. No human being deserves to be treated this way. My last memories of my grandpa are sadly him not in the best condition due to neglect. Every time we would visit, my mom would have to do all the work. The relief my grandpa would get when my mom would finally clean him up, is just so sad he had to live like that. This place just sucks. It always stuck in there, always dirty, & the elevator was scary to ride. This place shouldn’t even be in business. It should be ran by someone who truly cares about the health & well-being of loved family members. But of course they don’t truly care.

My Dad was recently here for his post-hospital stay, and I cannot say enough about the amazing team here and how well they took care of him. The nursing and physical therapy teams were great, case management was on it and very communicative (shoutout to Kassandra, Adriana, and their team) for a seamless handoff. Before we even got my pops home, home health had reached out to get him scheduled. Just an absolute wonderful experience with this entire care team <3

This is a great nursing home with wonderful activities and thank Aileen especially for her commitment and dedication to her job and making sure all residents feel welcome!

I want to thank Aileen in the activity center for being so kind to all the residents!

Friendly staff very helpful environment cheerful everything looks clean

Exelente servicio muy buen trato y me gustó muchísimo estar aquí muy bien trabajo i la mejor Kassandra trabajadora social

First time here I’m recovering from a blood disorder, excellent nurse and CNA coverage per patient. The food is fine, there’s lots of activities to get involved with and a wonderful physical therapy/ workout room.

Amazing staff. Calm, listens and attend to request.

I am deeply disappointed with the conditions and care at this rehabilitation center. The facility was extremely hot inside when it should have been air conditioned, creating an uncomfortable and unsafe environment for patients. The floors were sticky and unclean, which is unacceptable for a healthcare facility. Even more concerning, my friend—who is currently a resident—was left sitting in a dirty diaper for a long period of time. A nurse claimed the change had been done, but it had not, and her daughter ultimately had to come in herself to change her. This is not only unprofessional but also neglectful. With the amount of money being paid for her stay, the level of care should be far better. Residents deserve dignity, cleanliness, and basic professionalism. Families should not have to step in to do the work that trained staff are being paid to provide. I would strongly advise others to carefully reconsider before placing a loved one here.

I’d give zero stars if I could. It is filthy as soon as you walk past the front desk. The rooms are totally unkept with disgusting furniture, they also have bedbugs. I immediately told the staff and they were completely unfazed. Do not send your loved ones here